Frequently Asked Questions
Understanding Our Terms and Conditions
FAQs
What payment methods are accepted?
We accept all major credit cards, net banking, UPI, wallet payments, and RTGS/NEFT transfers.
Is Cash on Delivery (COD) available?
No. We currently do not offer Cash on Delivery.
Where do you ship?
We offer free delivery across India and internationally.
How long will my order take to ship?
Orders are typically shipped within 3–5 business days. International orders may take a little longer.
Are taxes and shipping charges included?
No, Taxes applicable extra, however shipping is free.
Do you offer expressshipping?
No, we offer single standard shipping.
Can I change my shipping address after placingan order?
Sorry, shipping address needs to be updated before placing the order .
What is your return/exchange policy?
We do not offer returns or exchanges.
How should I clean my sarees?
We recommend dry cleaning for all sarees. Cotton sarees can be hand-washed in cold water using a mild detergent.
How do I contact customer support?
You can reach us via email or whatsapp. Our contact details are available on our Contact page.